User Experience Design Financial Services

Innovative and cutting-edge engaging user and customer experiences, designed with latest and most advanced techniques, methods and technologies available. Diamond crafted user experiences focused on Financial Services Industry, employee and customer facing application software.

Global visionary and optimal strategist with an extensive, and strong technical, technological and design background.

IA Information Architecture

Content strategies are implemented to gain well organized data structures.

UXR User Experience Research

User research are optimized and executed with most advanced methods.

UCD User-centered Design

UI designs are designed with special attention on the user. Research provide user insight.

UXM User Experience Motion

Full animated user epics, stories and journeys with step by step functions test cases.

UID User Interface Development

User interfaces are developed and engineered for easy maintenance and fast change.

UID User Interface Design

Interface designs are created and prepared to be animated with user interactions.

UXM iPhone 6

PSD, AI & AEP

UX design and engineered with Adobe Creative Suite. Photoshop, Illustrator & After Effects.

Responsive Design

Innovating with new UX patterns, engaging interactions and products features.

HTML5, CSS3, JS

Develop with HTML5, CSS3 and JS wrap on the selected framework, Angular, React...

Solid UI Architecture

UX build with latest technologies, integration tools, architecture designs, performance, security...

Employee or Customer

User-centered design for internal employee or customer facing application software.

Company Style Guide GUI

UX/UI adaptation to comply with company policy standards. Full branding implementation.

Multi-Channel & Multi-Device

Dynamic marketing will provide the ability to interact with customers on various platforms.

Synchronized Channels

Multi-channel benefit from having users engaged and active more time from more places.

Contactless Payments

Allowing contactless payments with a smart watch will engage even more the users.

UXM iPhone 6

iWatch Engaging UX

Engaging user experiences are design on every platform including smart watches.

Voice Control

Speech recognition it’s a huge technology advantage and a great accessibility tool.

Alerts and Notifications

Alerts and notifications can be delivered synchronized to all devices at once.

Watch UX interactions in Motion

UXM iPhone 6

Latest Achievements & Experience

In the past few years, I had the honour to have been working with some of the most amazing and professional people. Also, work closely with teams, I have led the end-to-end user experience life-cycle on some of the most amazing and challenging IT projects and programmes, for some of the greatest companies and biggest financial groups.
HSBC Bank Logo

HSBC ON-BOARDING & DUE DILIGENCE

Head of UX Architecture - Complex Programme
HSBC Bank Logo

HSBC GLOBAL MARKETS MULTI-CHANNEL

Head of UX Architecture - Programme
Zurich Insurance Logo

ZÜRICH INSURANCE CRM

Head of UX Architecture - Project PoC
SSP Insurance Logo

SSP INSURANCE CORE PLATFORM

Head of UX Architecture - Complex Project PoC
ING Bank Logo

ING DIRECT BANK

Senior Lead UI/UX Development - Programme

Epics, User Stories, Scenarios, Use Cases, Acceptance Tests

Working in harmony with stakeholders, product owners, architects, managers, business analysts, scrum masters, designers, developers, testers, human resources and other team members to create, interpret, develop and maintain the change over time of an end-to-end user experience global vision and company standards. Involved in architecture, requirements gathering, design and development full user stories journeys, interactions are animated step by step with all information, behaviours, functions and acceptance tests.

Company Standards

All services always comply with company policy regulations.

Professional Values

Honesty, Trust, Respect, Boldness, Attitude, Collaboration, Integrity...

Documented Strategies

Strategies fully documented and versioned to track all changes.

Continuous Delivery

UX are produce in short cycles to enable the backlog to be always ready.

ING Bank Logo
Sample UX Process in Scrum